- 802 North Shadeland Ave, Indianapolis, Indiana 46219, USA
February 23, 2015
If you are looking for honesty, integrity and customer service stay away from Ed Martin Nissan. Shortly have buying our third car from Ed Martin Nissan in less than 3 months a problem developed that was clearly the fault of the Ed Martin Service department. I immediately notified the salesman who told us Ed Martin Nissan stands by their cars and he would personally take care of us. The problem turned into a repair bill of more than $3,900 which we were again told that Ed Martin would take care of us by our salesman Mike in a face to face meeting, via several text messages and e-mails. After having our car for 134 days, more than 60 of them at a repair shop we were forced to trade it for a vehicle that was reliable and safe. Unfortunately the general manager Todd, the used car sales manager Shannon and the salesman Mike never came through on their repeated promises. We can’t help but warn people to beware of potential issues as we were lied to for months and quite frankly help be feel like they intended on being deceitful when the initial problem came up
May 20, 2014
Shopping for a new Indianapolis Nissan dealer? Visit our recommended Indianapolis Dealer - Ed Martin Nissan. An Indianapolis Nissan dealership.
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